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Brainco

IT Operations

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “San Francisco Bay Area”
Apply on Brainco's site ↗

Opens the employer's official application page.

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About this role

Brainco is hiring for a IT Operations role (full-time). See the official posting for full details.

Requirements

  • You have 5+ years in IT support, workplace operations or a similar hybrid role, and you’re comfortable switching between helping people and handling hardware.
  • You have hands-on Okta experience (or another identity provider) and can manage user setup, groups, MFA and access troubleshooting without a runbook.
  • You’ve set up and fixed AV and conferencing systems and general office IT hardware yourself.
  • You’ve run onboarding and offboarding before: devices ready, access in place, day one handled.
  • You have a strong customer-service instinct. You’re responsive and patient, and you explain technical issues clearly to non-technical colleagues.
  • You like working independently and owning a whole area, without a large, siloed enterprise IT team behind you.
  • You don’t need a desk-only role. Running cables, unboxing equipment and fixing a conference room are part of the job you enjoy.
  • You’re happy working from our SF office 3 days a week.

Summarized from the employer's posting — check the full posting for every requirement.