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Confiant

Support Engineer

Illinois: the employer hasn't said whether this state is eligible.
Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Confiant”
Apply on Confiant's site ↗

Opens the employer's official application page.

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About this role

Confiant is hiring for a Support Engineer role (full-time). See the official posting for full details.

Requirements

  • 3+ years in a Support Engineering, Technical Support, or Trust & Safety / security-operations role.
  • Working experience in ad operations or another AdTech-adjacent position.
  • Able to read and debug JavaScript and ad markup, and to trace redirect chains and creative behavior.
  • Hands-on proficiency with browser and network debugging tools (Chrome DevTools, HAR/network waterfall analysis).
  • Comfort operating a high-volume queue: triaging and prioritizing time-sensitive escalations and communicating clearly during active incidents.
  • Excellent written and verbal communication; you can explain a technical root cause to a non-technical contact.
  • Exceptional organization, attention to detail, accountability, and transparency.
  • An investigative mindset and entrepreneurial spirit — you dig until you find the real cause.

Summarized from the employer's posting — check the full posting for every requirement.