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Flai

Implementation Manager

Maryland: the employer hasn't said whether this state is eligible.
Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote; United States”
Apply on Flai's site ↗

Opens the employer's official application page.

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About this role

Flai is hiring for a Implementation Manager role (full-time). See the official posting for full details.

Requirements

  • Dealer implementation experience: 3+ years launching software in dealerships, ideally service-side: schedulers, DMS, or service lane tools.
  • Fixed ops fluency: You know how a service department runs, from the appointment to the write-up to the RO, and you can speak advisors’ language. Dealership experience is a big plus.
  • Willing to travel: You’re comfortable traveling >50% of the time, often on short notice, to dealerships across the U.S.
  • Technical comfort: You’re at ease with integrations, data mapping, configuration and troubleshooting, and you can work productively with engineers.
  • Project discipline: You keep timelines tight, track every open item and manage several launches at once without anything slipping.
  • Strong trainer and communicator: You can command a room of advisors at 7am, run a clean kickoff with a GM, and write follow-ups people actually read.
  • High ownership: A launch isn’t done until the store is using Flai and seeing results. You stay on it until then.
  • Excited to be early: You want to help build something at its earliest stage and are energized by a process that’s still evolving.

Summarized from the employer's posting — check the full posting for every requirement.