Huntress

Product Support Specialist- Eastern Time Zone

West Virginia: the employer hasn't said whether this state is eligible.
Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States of America”
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Opens the employer's official application page.

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About this role

Huntress is hiring for a Product Support Specialist- Eastern Time Zone role. See the official posting for full details.

Requirements

  • Ability to adapt and pivot quickly to the day-to-day changes that hypergrowth companies experience
  • Highly collaborative mindset; being able to work together as one team to come to the best possible solutions for our partners
  • Consider themselves disciplined, with systematic problem-solving skills
  • Practical experience supporting  Microsoft Windows Operating Systems, including familiarity with Windows internals such as services, the registry, etc., and troubleshooting common system and application issues
  • Practical experience with macOS, including familiarity with its directory structures, services, etc., and troubleshooting common system and application issues (knowledge of Terminal and Bash is a plus, but not required)
  • Experience with tools such as ProcMon and Process Explorer is a plus
  • Experience in configuring antivirus products and troubleshooting interactions between these products and specialty software
  • Is familiar with system configuration/management tools such as GPO, RMMs, and SCCM; scripting these tools is a plus

Summarized from the employer's posting — check the full posting for every requirement.