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Arlo

Member Advocate

New York: eligible, according to the employer's posting.
Who can apply: Only open to applicants in: New York.
Location as listed by the employer: “New York City; Remote”
Apply on Arlo's site ↗

Opens the employer's official application page.

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About this role

Arlo is hiring for a Member Advocate role (full-time). See the official posting for full details.

Requirements

  • 1-3 years of customer service experience in a health plan/health insurance environment
  • Strong written and verbal communication skills, with the ability to explain complex topics quickly, clearly, and empathetically.
  • Comfort using multiple channels and tools (e.g., CRM systems, chat platforms, text, and email support).
  • Detail-oriented and organized, with strong follow-through and problem-solving skills.
  • Ability to manage multiple tasks in a fast-paced environment while maintaining a positive member experience.
  • Passion for helping people and improving the healthcare experience.
  • Availability to work an 8 hour shift within the timeframe of 8:30 AM – 6:00 PM Eastern Time, with preference given to candidates in Eastern or Central time zones.

Summarized from the employer's posting — check the full posting for every requirement.