Who can apply: Only open to applicants in: New York.
Location as listed by the employer: “New York City; Remote”
Apply on Arlo's site ↗
Opens the employer's official application page.
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About this role
Arlo is hiring for a Member Advocate role (full-time). See the official posting for full details.
Requirements
- 1-3 years of customer service experience in a health plan/health insurance environment
- Strong written and verbal communication skills, with the ability to explain complex topics quickly, clearly, and empathetically.
- Comfort using multiple channels and tools (e.g., CRM systems, chat platforms, text, and email support).
- Detail-oriented and organized, with strong follow-through and problem-solving skills.
- Ability to manage multiple tasks in a fast-paced environment while maintaining a positive member experience.
- Passion for helping people and improving the healthcare experience.
- Availability to work an 8 hour shift within the timeframe of 8:30 AM – 6:00 PM Eastern Time, with preference given to candidates in Eastern or Central time zones.
Summarized from the employer's posting — check the full posting for every requirement.
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