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DoorDash USA

Associate, Strategy & Operations, Merchant Onboarding & Experience

Illinois: eligible, according to the employer's posting.
Who can apply: Only open to applicants in: California, Colorado, Illinois, New York, Texas, Washington.
Location as listed by the employer: “New York, NY; San Francisco, CA; Los Angeles, CA; Chicago, IL; Washington, D.C.; Austin, TX; Denver, CO - Remote”
Apply on DoorDash USA's site ↗

Opens the employer's official application page.

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About this role

DoorDash USA is hiring for a Associate, Strategy & Operations, Merchant Onboarding & Experience role. See the official posting for full details.

Requirements

  • You have 2+ years of experience in a fast-paced environment, where you’ve built and optimized processes from the ground up.
  • You’re proficient in SQL and comfortable using data to uncover insights, measure impact, and inform operational or strategic decisions.
  • You thrive in dynamic, fast-moving environments, adapting quickly while maintaining a high bar for execution and detail.
  • You’re a strong cross-functional collaborator.
  • You’re known for your ability to “herd cats” — driving accountability, clarifying ownership, and keeping complex projects on track amid competing priorities.
  • You possess a strategic and analytical mindset, able to diagnose root causes and translate findings into actionable, scalable solutions.
  • You have exceptional communication and stakeholder management skills, capable of influencing without authority across seniority levels and functions.
  • You’re systems- and process-oriented, with a knack for identifying inefficiencies and translating workflow pain points into clear product or tooling requirements.

Summarized from the employer's posting — check the full posting for every requirement.