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Instacart

CX Vendor Manager

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States - Remote; Remote - United States”
Apply on Instacart's site ↗

Opens the employer's official application page.

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About this role

Instacart is hiring for a CX Vendor Manager role. See the official posting for full details.

Requirements

  • Bachelor's degree in business, economics, communications, or a related field, or equivalent experience.
  • 6-8 years of experience leading support projects of varying size and complexity, including scaled support and/or outsourcing operations.
  • Experience managing, coaching, and developing people.
  • Strong written, verbal, and visual communication skills, with experience presenting complex information clearly to senior stakeholders.
  • Exceptional analytical and reporting skills, with a data-driven mindset.
  • Proven ability to lead and manage multiple priorities and projects in a fast-paced environment.
  • Strategic thinker who can make sound decisions with a long-term view, while consulting managers and peers for guidance.
  • Strong organizational skills, with the ability to create and execute project plans effectively.

Summarized from the employer's posting — check the full posting for every requirement.