3E

Customer Success Manager

Who can apply: Limited to certain states (list not available).
Location as listed by the employer: “Canton, OH; Remote VA; Remote OH; Remote NC; Remote PA; Remote MA; Remote GA; Remote FL; Washington DC Metro Area; Bethesda, Maryland; Charlottesville, VA (Hybrid)”
Apply on 3E's site ↗

Opens the employer's official application page.

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About this role

3E is hiring for a Customer Success Manager role (full-time). See the official posting for full details.

Requirements

  • Experience supporting customer renewals, retention, or expansion in a recurring-revenue business.
  • Familiarity with customer success measures such as net revenue retention (NRR), product adoption, and customer engagement.
  • Experience with Salesforce, Gong, or similar CRM and customer engagement platforms.
  • Exposure to environmental, regulatory, compliance, chemical, or other complex B2B software solutions.
  • Experience supporting mid-market or enterprise customers across different locations.
  • Familiarity with AI-enabled tools and an interest in exploring how emerging technology can improve customer experiences and workflows.

Summarized from the employer's posting — check the full posting for every requirement.