Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote, US; Remote - US”
Apply on Constant Contact's site ↗
Opens the employer's official application page.
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About this role
Constant Contact is hiring for a Digital Customer Success Specialist - Pendo role (full-time). See the official posting for full details.
Requirements
- 3+ years of experience in Digital Customer Success, In-Product Messaging, or Product Operations.
- Deep hands-on experience building, managing, and optimizing in-product experiences using Pendo or similar tools, such as Gainsight PX is required.
- Strong technical background with hands-on proficiency in JavaScript, HTML/CSS, custom event tagging, and API integrations.
- An eye for graphic and UI design, with the ability to build polished, visually appealing, brand-aligned guides that feel native to the product.
- Experience analyzing guide performance, user pathways, and downstream adoption, with intermediate knowledge of analytics tools.
- Experience integrating in-product messaging platforms with Customer Success platforms, such as Gainsight or ChurnZero, or CRMs, such as Salesforce or HubSpot.
Summarized from the employer's posting — check the full posting for every requirement.
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