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Clickup

Senior Engagement Manager

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States”
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About this role

Clickup is hiring for a Senior Engagement Manager role (full-time). See the official posting for full details.

Requirements

  • 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead.
  • Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms.
  • Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unreal…
  • Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs.
  • Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize.
  • Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room.
  • Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources.
  • Strategic judgment to separate genuine product gaps from client process or training gaps.

Summarized from the employer's posting — check the full posting for every requirement.