BetterHelp

Senior Clinical QA Specialist, AI

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “US - Remote”
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About this role

BetterHelp is hiring for a Senior Clinical QA Specialist, AI role. See the official posting for full details.

Requirements

  • Graduate degree (Masters or Doctorate) in counseling, psychology, or social work.
  • Clinical background in mental health (e.g., psychotherapy, telemedicine, digital mental health, or related care settings)
  • Knowledge of emerging AI regulatory frameworks and best practices for AI in mental health (e.g., crisis response models and digital escalation workflows).
  • Experience working in AI, technology, or data science applications in healthcare settings.
  • Knowledge of quality assurance, auditing, and compliance processes, including privacy, security and confidentiality standards in mental healthcare.
  • Strong communication skills with the ability to translate clinical expertise into clear operational and product guidance for AI systems.
  • Strong analytical and problem-solving skills; comfort operating in fast-paced, data-driven environments.
  • Experience collaborating with cross-functional teams.

Summarized from the employer's posting — check the full posting for every requirement.