Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States”
Apply on HighLevel's site ↗
Opens the employer's official application page.
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About this role
HighLevel is hiring for a Customer Retention Specialist role. See the official posting for full details.
Requirements
- Conduct daily outbound outreach (calls, emails, follow-ups) to assigned accounts.
- Engage customers flagged for:
- HealthScore decline
- Payment failures
- Cancellation intent
- Low product usage
- Reactivation opportunities
- Identify root causes behind customer concerns through active listening and discovery.
Summarized from the employer's posting — check the full posting for every requirement.
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