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Bedrock Robotics

Customer Experience and Enablement Lead

Who can apply: Only open to applicants in: California, Texas.
Location as listed by the employer: “San Francisco, CA; Lockhart, TX”
Apply on Bedrock Robotics's site ↗

Opens the employer's official application page.

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About this role

Bedrock Robotics is hiring for a Customer Experience and Enablement Lead role (full-time). See the official posting for full details.

Requirements

  • 8+ years of experience in customer enablement, customer education, workforce development, training, community programs, partner engagement, or a comparable discipline.
  • A strategic, hands-on program builder who can connect partner needs, field realities, and business priorities into practical, scalable experiences.
  • Strong writing and communication skills, with the ability to turn complex technical input into clear, useful materials for audiences with different responsibilities and levels of familiarity.
  • Strong community-building and facilitation instincts. You can earn trust, encourage participation, and create useful exchanges among customer leaders, crews, and internal experts.
  • The ability to learn unfamiliar subjects quickly, ask thoughtful questions, and work with technical and safety specialists to ensure materials are accurate and appropriate.
  • Strong project leadership and operational discipline. You can coordinate multiple stakeholders, create structure from ambiguity, and move work from concept through delivery.
  • A collaborative, low-ego working style and genuine respect for the people in the field.
  • Construction or field-operations experience is a plus, but not required. Experience building an academy, certification pathway, advisory-board program, or peer-learning community is helpful.

Summarized from the employer's posting — check the full posting for every requirement.