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Maintainx

Customer Success Manager - Asset Intelligence

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Raleigh; Austin; Denver”
Apply on Maintainx's site ↗

Opens the employer's official application page.

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About this role

Maintainx is hiring for a Customer Success Manager - Asset Intelligence role (full-time). See the official posting for full details.

Requirements

  • 4+ years of experience in Customer Success or a similar customer‑facing role within a B2B SaaS company. Experience supporting enterprise accounts with complex implementations and multiple stakeholders.
  • Familiarity with industrial maintenance practices and predictive maintenance concepts. You have worked with or have a strong interest in IoT sensors, machine data, SCADA/PLC systems, Ignition, MQTT or other OT data sour…
  • Proven ability to translate technical concepts into business value. You can explain how streaming data from equipment leads to usage‑based maintenance and condition‑based work orders, and how predictive analytics reduce…
  • Strong communication and interpersonal skills. You build rapport easily, can lead training sessions for both technical and non‑technical audiences, and are comfortable presenting to executives and frontline teams alike.
  • Analytical mindset. You enjoy digging into data to track adoption, usage patterns and ROI, and you use insights to drive action.
  • Comfortable working in a fast‑paced, dynamic environment and collaborating across multiple teams.

Summarized from the employer's posting — check the full posting for every requirement.