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Fieldguide

Product Support Representative

Massachusetts: the employer hasn't said whether this state is eligible.
Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote (USA)”
Apply on Fieldguide's site ↗

Opens the employer's official application page.

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About this role

Fieldguide is hiring for a Product Support Representative role (full-time). See the official posting for full details.

Requirements

  • 1 - 3 years of customer support experience, 1 to 3 years in a customer-facing technical role. Support, implementation, solutions, or support plus engineering all count.
  • You are a team player and are mission-first. You’re joining a hard-working team that trusts each other deeply. We won’t compromise on this.
  • Startup or scale-up experience where you have worn multiple hats and worked without full documentation.. The ideal candidate will have a proven track record of driving customer satisfaction and fostering long-term clien…
  • Bias towards action. You take ownership of projects end-to-end and see them through to completion, with minimal direction or oversight.
  • Adaptable. You adjust quickly to changing processes and customer needs.
  • Nice to have: Familiarity with the integration of merge tags in Microsoft Office applications is desirable.

Summarized from the employer's posting — check the full posting for every requirement.