Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote, US; Remote - USA”
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About this role
Toast is hiring for a Principal Product Manager, Commercial Lead role. See the official posting for full details.
Requirements
- Proven experience defining and owning product strategy for a complex, operationally critical product — bonus points if it spans hardware and software and/or have experience in food & beverage.
- Creative and strategic: you don't just optimize existing products — you identify the next meaningful bet, make the case for it, and drive it from zero to conviction.
- Curiosity and a point of view on AI and agentic product opportunities in operational environments — you don't need to have shipped an agent, but you should have a clear perspective on where autonomous action creates rea…
- Track record of working directly with enterprise customers, translating nuanced, high-stakes workflow requirements into product decisions that scale well beyond a single logo.
- Strong instincts for the SMB operator: you understand what it means to run a restaurant kitchen without a data analyst, an IT team, or a change management budget — and you can build for that reality.
- Executive presence to drive alignment without authority across engineering, design, enterprise customer success, sales, and product leadership in a high-stakes, cross-functional environment.
Summarized from the employer's posting — check the full posting for every requirement.
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