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Hims And Hers

Sr. Reliability Engineer

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “US - Remote”
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About this role

Hims And Hers is hiring for a Sr. Reliability Engineer role (full-time). See the official posting for full details.

Requirements

  • 5+ years as a Software, SRE, Platform, or Infrastructure Engineer, with a track record of owning reliability outcomes for production systems that customers depend on.
  • Strong software engineering fundamentals. You solve reliability problems by writing code and building tooling, and you're comfortable reading application code across the stack to find the real cause.
  • Hands-on depth in observability and SLO engineering: golden signals, burn-rate alerting, journey-level monitors, and turning noisy alert streams into actionable pages (Datadog preferred; Prometheus/Grafana and OpenTelem…
  • Production experience with AWS, Kubernetes/EKS, Terraform, and PostgreSQL (RDS/Aurora).
  • Experience running or maturing incident management end to end: on-call design, escalation policies, incident command, blameless post-mortems, and action-item follow-through in a tool like FireHydrant or PagerDuty.
  • Daily, practical use of AI coding and analysis tools (Claude, Cursor, or similar) to accelerate investigation, code, documentation, and reporting, and clear judgment about when to trust the output and when to verify it.
  • Communication skills to explain risk, tradeoffs, and post-incident learnings to engineers and leadership alike, in writing and in review meetings.
  • Experience building AI agents or LLM-backed automation for operations: incident triage, RCA generation, alert correlation, or observability data analysis, ideally with MCP or tool-calling integrations against Datadog, F…

Summarized from the employer's posting — check the full posting for every requirement.