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Cresta

AI Strategist

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States (Remote); US (Remote)”
Apply on Cresta's site ↗

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About this role

Cresta is hiring for a AI Strategist role (full-time). See the official posting for full details.

Requirements

  • Experience: 5+ years in technology consulting, strategy, product, analytics, implementation, or customer success roles, ideally with AI or LLM-first products.
  • Strategic and commercial skills: A track record of building roadmaps, prioritizing by ROI, and writing business cases that senior stakeholders approve.
  • Analytical approach: Strong data skills. You are comfortable analyzing conversation or operational data, designing experiments such as A/B tests, and monitoring performance to refine solutions.
  • Technical understanding: Working knowledge of how LLM-based AI agents function, including prompts, tools or function calling, and retrieval-augmented generation. Hands-on experience with an agent project, even a persona…
  • Stakeholder leadership: Experience leading cross-functional work and influencing senior customer stakeholders across CX, Operations, Product, Sales, and IT.
  • Communication: Excellent written, verbal, and presentation skills. You can explain a complex finding to an executive in plain language.
  • Execution: Strong project management skills and a bias for action. You turn ambiguity into a plan and follow it through to results.
  • Mindset: Curious, self-driven, and comfortable learning quickly in a fast-moving startup environment. You are passionate about AI, automation, and the future of customer experience.

Summarized from the employer's posting — check the full posting for every requirement.