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Ashby

Implementation Consultant - Americas

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote - US; Remote - Canada; Canada”
Apply on Ashby's site ↗

Opens the employer's official application page.

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About this role

Ashby is hiring for a Implementation Consultant - Americas role (full-time). See the official posting for full details.

Requirements

  • Complex SaaS Implementation & Project Management: You have deep experience contributing to or owning implementation projects for complex SaaS products (actioning a defined project plan, communicating and aligning with s…
  • Customer Centricity: You are adept at understanding enterprise customer needs and tailoring implementation configurations to meet their specific requirements. You build strong customer relationships by maintaining high…
  • Technical Proficiency: You have a solid understanding of a complex product (ideally Ashby) and its technical intricacies. You are technically curious and creative.
  • Critical Thinking & Solutions Orientation: You proactively address thematic customer opportunities and improve our processes accordingly. You don’t rely on ‘I’ve seen this done,’ but instead think critically to solve pr…
  • Best Practices & Recommendations: You take pride in advising customers on best practices specific to their usage of software to ensure optimal value.
  • Change Management: You are experienced in navigating change management processes and helping customers adapt to new systems and a refreshed approach.
  • Cross-functional Collaboration and Communication: You effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress. You proacti…

Summarized from the employer's posting — check the full posting for every requirement.