Netgear

L3 Technical Support Engineer - Enterprise Networking & AV Solutions

Who can apply: Only open to applicants in: California.
Location as listed by the employer: “San Jose, CA”
Apply on Netgear's site ↗

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About this role

Netgear is hiring for a L3 Technical Support Engineer - Enterprise Networking & AV Solutions role (full-time). See the official posting for full details.

Requirements

  • 4+ years of experience in customer-facing technical support, network operations, or field support, ideally in enterprise or AV-over-IP switching environments
  • Fluent written and spoken English, with the ability to explain complex technical concepts to customers at any level of technical expertise
  • Extensive knowledge of networking protocols and topologies
  • Hands-on expertise with: VLANs, QoS, STP/RSTP, and Ethernet switching protocols
  • Wireless networking deployment and troubleshooting
  • Routing protocols and troubleshooting
  • IGMP Snooping, Querier, and multicast traffic optimization
  • CLI troubleshooting tools, port mirroring, and packet capture analysis

Summarized from the employer's posting — check the full posting for every requirement.