Ontic

Principal Success Manager - Strategic Accounts

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote, United States”
Apply on Ontic's site ↗

Opens the employer's official application page.

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About this role

Ontic is hiring for a Principal Success Manager - Strategic Accounts role (full-time). See the official posting for full details.

Requirements

  • 10+ years in Customer Success, Strategic Account Management, or related roles supporting Fortune 500 or global enterprise clients, the last 3-4 years focused on delivery value to high profile strategic accounts
  • Proven track record of managing complex, high-touch client relationships and delivering strategic value
  • Strong executive presence with the ability to engage and influence C-suite stakeholders
  • Confident leading both strategic planning and hands-on tactical execution
  • Exceptional communication, facilitation, and presentation skills
  • Experience in SaaS platforms, preferably with enterprise B2B or security-related solutions
  • Consultative mindset with strong business acumen and problem-solving skills
  • Familiarity with tools like Salesforce, JIRA, Gainsight, ChurnZero, and Pendo is a plus

Summarized from the employer's posting — check the full posting for every requirement.