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Office Hours

People Operations Lead

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “San Francisco, NYC”
Apply on Office Hours's site ↗

Opens the employer's official application page.

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About this role

Office Hours is hiring for a People Operations Lead role (full-time). See the official posting for full details.

Requirements

  • 4-7 years of progressive HR or people operations experience, including at least 3 years in a HR generalist role; you've owned a broad range of people responsibilities and are comfortable in the weeds of getting them don…
  • HRIS system administration experience, including implementation or migration, workflow configuration, configuring and running performance cycles, integrations, audit, and reporting; you've been the person who set up the…
  • Direct administration of employee benefits, including annual renewals, open enrollment, carrier and broker management, 401(k) administration, and leave coordination; you've owned the relationships with benefits vendors,…
  • Working knowledge of federal and state employment regulations for a multi-state employer, including FMLA, ADA, FLSA, ACA, I-9 and E-Verify, EEO reporting, and state-specific leave and notice requirements; you keep a com…
  • Excellent written and verbal communication; you turn complicated policies into language employees actually understand and can walk the whole company through a benefits change so that it lands.
  • Comfort operating without a playbook; when a process doesn't exist, you don't wait for the template, you write it. When one is unclear or overly manual, you document, systematize, or automate it before anyone asks.
  • Exceptional attention to detail; you catch the enrollment error before it hits someone's paycheck, notice when a record in the HRIS doesn't match reality, and treat "close enough" as not done.
  • Service orientation and responsiveness; you get real satisfaction from making other people's lives easier, and you'd rather chase down an answer for someone than send them off to chase it themselves.

Summarized from the employer's posting — check the full posting for every requirement.