Nightfall Ai

Enterprise Customer Success Manager

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote (US)”
Apply on Nightfall Ai's site ↗

Opens the employer's official application page.

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About this role

Nightfall Ai is hiring for a Enterprise Customer Success Manager role (full-time). See the official posting for full details.

Requirements

  • 5+ years of experience in Customer Success, Technical Account Management, or Consulting in enterprise B2B SaaS.
  • This is a Technical CSM position that requires knowledge of endpoint deployments and AI.
  • Experience with security, compliance, or technical platforms strongly preferred.
  • Proven success owning renewals and expansion in complex enterprise environments.
  • Strong executive communication skills and ability to explain technical concepts clearly.
  • Organized, proactive, and comfortable operating in a fast-moving startup.
  • Willingness to travel ~25% for customer meetings and onsite engagements.

Summarized from the employer's posting — check the full posting for every requirement.