Neuroscale

Technical Customer Success Manager

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States”
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About this role

Neuroscale is hiring for a Technical Customer Success Manager role (full-time). See the official posting for full details.

Requirements

  • 3-8+ years in Solutions Consulting, Sales Engineering, Technical Customer Success, Implementation or Onboarding, or a similar customer facing role in B2B SaaS
  • Proven experience driving pre sales technical workflows such as demos, trials, and POCs and directly influencing deal progression
  • Strong implementation mindset with the ability to configure, troubleshoot, and support a product in real customer environments
  • Experience integrating SaaS tools using APIs, webhooks, SSO or SAML, SCIM, data mappings, CSV imports or exports, or similar patterns
  • Excellent verbal and written communication skills with executive presence and strong storytelling ability
  • Thrive in a high-ownership, fast-paced startup environment with evolving priorities

Summarized from the employer's posting — check the full posting for every requirement.