Neara

Director, Customer Success

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “San Francisco”
Apply on Neara's site ↗

Opens the employer's official application page.

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About this role

Neara is hiring for a Director, Customer Success role (full-time). See the official posting for full details.

Requirements

  • Proven experience as a consulting leader (Manager, Director, or equivalent) within a global management or technology firm, or equivalent leadership experience in technical customer success, professional services, or com…
  • Track record of successfully leading multi-year, large-scale enterprise software deployments and complex digital transformation initiatives.
  • A background in Engineering, Computer Science, or a quantitative field. Practical familiarity with tools like Python or SQL is a strong plus, enabling you to effectively guide technical teams and work with complex softw…
  • Prior experience working directly with electric utilities, energy companies, or large-scale physical infrastructure assets is ideal.
  • Demonstrated ability to manage, mentor, and elevate technical individual contributors (engineers, solutions architects, consultants) in customer-facing environments.
  • Exceptional communication skills with a track record of building consensus, navigating internal teams, and managing relationships across complex utility organizational structures.

Summarized from the employer's posting — check the full posting for every requirement.