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Twilio

Sr. Principal Product Manager

California: eligible, according to the employer's posting.
Who can apply: Only open to applicants in: California, Colorado, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Vermont, Washington.
Location as listed by the employer: “Remote - US”
Apply on Twilio's site ↗

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About this role

Twilio is hiring for a Sr. Principal Product Manager role. See the official posting for full details.

Requirements

  • Platform-as-a-Product Expertise: Proficiency in applying product management methodologies—including user research, roadmapping, and KPI definition—to internal infrastructure.
  • Architectural & Technical Fluency: Deep understanding of cloud-native technologies (Kubernetes, microservices, CI/CD) and observability frameworks, enabling credible engagement with engineering leads.
  • Developer Experience Design: Proven ability to identify developer friction points and architect solutions like developer portals, golden paths, and documentation-as-code to drive self-service.
  • Stakeholder Influence & Evangelism: Capacity to build compelling narratives that align cross-functional teams (Product, Engineering, Security) and drive internal platform adoption.
  • Performance Analytics: Experience defining and using success metrics (DORA, adoption, reliability) to advocate for data-driven product strategies.

Summarized from the employer's posting — check the full posting for every requirement.