Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote (USA)”
Apply on Matia's site ↗
Opens the employer's official application page.
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About this role
Matia is hiring for a Customer Success role (full-time). See the official posting for full details.
Requirements
- 3-6 years in B2B SaaS Customer Success with a track record of owning a book of business
- Early stage startup experience: You thrive in early-stage startup environments (Seed – Series A), comfortable with ambiguity and change.
- Experience with Mid-Market and Enterprise customers and building customers journeys that mirror their experiences
- Technically fluent - you have worked with technical personas before and understand how to speak to them; you don’t need to be an engineer
- Builder mindset, comfortable with ambiguity, you identify gaps and fill them
- Clear, confident communicator who earns customer trust quickly
- Bonus: background at a DataOps, ETL, observability, or data platform company
Summarized from the employer's posting — check the full posting for every requirement.
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